Privacy Policy

Scenting Works LLC (“Scenting Works,” “we,” “us”) explains here how we collect, use, and share information when you use scentingworks.com and related storefront experiences. Last updated: August 1, 2026. This page is provided for transparency while we continue refining practices with counsel.

Who we are

Scenting Works LLC operates scentingworks.com and related customer communications. Contact: [email protected] · Sarasota, Florida · (941) 257-3312.

Information we collect

Account and order information processed through Shopify (name, email, shipping/billing address, phone, order details).

Contact and SDS request form submissions (name, email, phone, message, product of interest), currently handled via HubSpot.

Device and usage data such as IP address, browser type, pages viewed, and referral URLs when analytics or advertising tools are enabled.

Cookie and similar technology data described below.

How we use information

To process orders, ship products, provide customer support, and respond to SDS or product questions.

To operate, secure, and improve the website.

To send transactional messages (order/shipping updates). Marketing messages are sent only where permitted.

To measure advertising performance when you allow marketing cookies.

Cookies and tracking

Necessary cookies support cart, checkout handoff, security, and basic site function.

Analytics cookies (Google Analytics) help us understand traffic patterns and load only after you accept analytics cookies in our consent banner.

Marketing cookies (including Meta Pixel and OpenAI Ads Measurement Pixel) and HubSpot tracking load only after you accept marketing cookies in our consent banner, or if you later update preferences.

You can change or withdraw non-essential cookie choices anytime via “Cookie settings” in the site footer.

How we share information

Service providers that help us run the business: Shopify (store/checkout), HubSpot (forms/CRM), payment processors, shipping carriers, and advertising platforms you authorize via cookie consent.

We do not sell personal information for money. California law may treat some advertising cookie sharing as a “sale” or “share.” Use Do Not Sell or Share if you want to opt out.

We may disclose information if required by law or to protect rights, safety, and security.

Your privacy rights

Depending on your location (including California), you may have rights to know, access, correct, delete, and opt out of sale/share of personal information, and not to be discriminated against for exercising those rights.

To exercise rights, email [email protected] with the subject “Privacy Request,” or use /do-not-sell for advertising opt-out.

We may need to verify your request before responding.

Children

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Data retention and security

We keep information as long as needed for orders, legal obligations, dispute resolution, and legitimate business purposes.

We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

International visitors

We are based in the United States. If you access the site from elsewhere, your information may be processed in the U.S.

Changes

We may update this Privacy Policy. The “Last updated” date will change when we do. Material changes may also be highlighted on the site.